Customer Information

We Love Our Customers

At Landscape Structures, we work hard to make our customers happy. We’ll support you during the planning process, installing your playground and well into the future. You're also a key resource in our continuing mission to provide safe and reliable playgrounds that are properly installed and maintained. Use this page as a resource for day-to-day and long-term maintenance of your playstructure.

Caring for your Playground

Maintenance issues contribute to approximately one-third of playground injuries each year. To ensure safe play and healthy childhood development, keep your playground structures soundly inspected and full functioning.

You Have Our Word

As an employee-owned company, we take great pride in the quality of everything we make. And we're so confident that you'll be delighted with your purchase that we back our products with the most comprehensive long-term warranties in the industry. It's just one more way we show how much we care about our customers and communities.

Needing Replacement Parts?

If you are in a situation where your existing Landscape Structures' park or playground equipment needs replacement parts, work with our local playground consultants to identify exactly what you need and get parts shipped to you in a timely manner. 

All-New Play Experience, Without the All-New Price Tag

Even if a complete playground replacement is out of the budget, you can make a few upgrades to your existing playground to create an all-new play experience. Our retrofit program allows you to refresh your play structures to meet current safety standards, create an inclusive playground to welcome children of all abilities or bring new life to your playground with new components, colors or freestanding play components.

Discover the value that a retrofit playground project can offer your community in our virtual brochure, and contact your local playground consultant to learn more about the benefits of retrofits.

Working on a New Project?

Planning your playground new has never been easier! Browse our newest playground innovations in our virtual catalogs or request a printed copy to share at your planning meetings! Then check out our planning checklist for five tips to make the planning process as hassle-free as possible.

Tell Us What You Think

Your feedback is valuable in our journey of continuous improvement. Help us improve our commercial playground products, customer experiences and our communities by sharing what you did or didn’t like during your work with us.